PRIVACY POLICY TERMS
The seuescritorio.com, trade mark of the company ORGANIDEIA- Professional Congress Organization, Lda., is an advocate for the protection of confidential information that its Clients and visitors provide.
Loyalty to our customers is very important to us so we hope with this Privacy Policy to achieve the goal of providing you with high quality services in order to make your business experience with your office rewarding and rewarding.
This Privacy Policy describes how ORGANIDEIA – Professional Congress Organization, Ltd. handles information collected about visitors when they become Clients of seuescritorio.com or when they provide any type of information, acting in accordance with the new General Data Protection Regulation (GDPR) approved by the European Commission, operative since 25 May 2018.
Customer Information
It is considered as customer information: your private data, which allows to identify a particular individual or company.
Seuescritorio.com requests free, specific, informed and explicit consent to register and process its customers’ personal data in the following ways:
As part of a customer’s registration for services provided by seuescritorio.com, customers must provide their name, address, e-mail address, telephone numbers, company name (if applicable) and other information required for payment and / or billing.
How We Use Our Customer Information
The Customer information we collect during the registration process is or may be used:
For billing purposes;
To examine system log records, user e-mail logs, and other company records only for email errors or other system issues;
To certify that only customers have access to certain exclusive customer services;
This information is always kept in conditional access and is only available to employees who have an absolute need to have contact with the data in the course of their duties and / or obligations;
From time to time, we use our Customer portfolio for distribution of Newsletters or other info deemed important to our Customers, where they have given their free, specific, informed and explicit consent;
Except as described above, we do not disclose Customer information to third parties.
In case of termination of the contract, customer data will be kept only as long as there are associated legal issues. From that moment on, customer data will be immediately deleted
Access, Correct or Delete Customer Information Data
Customers are entitled to review, update or request the deletion of information in our possession, by sending updated information to our services.
In order to exercise any of the rights indicated, as well as revoke consent, if it has been given, or make any request or complaint regarding how we, Organideia – Organização Profissional de Congressos Lda, treat your personal data, you may contact us through the following email address: geral@organideia.pt.
Customer Survey
If you are already a seuescritorio.com customer, you will probably know that we periodically carry out quality and satisfaction surveys with each customer. Therefore, we encourage all our Clients to participate in these surveys as they provide us with important information, enabling us to improve the services we provide. Your personal information and responses will remain strictly confidential even if the inquiry is conducted by a third party.
Please keep in mind that your participation in our Customer Surveys is voluntary.
How We Use Customer Survey Responses
We process the information collected through Customer Surveys and combine it (or aggregate it) with the responses of other Seuescritorio.com customers, always for statistical treatment purposes (such as gender, age, residence, hobbies, education, employment, industry or other demographic information).
We then use the collected information to try to improve the quality of our services and to develop innovative services and products. Collected information won’t be shared with third parties.
Website Use And Information Collected During Browsing
Each time a user visits our website, certain anonymous usage and navigation information is collected by our servers. This information is collected and anonymous, showing how our website is used and navigated, including the number, frequency and duration of visits to each web page.
With information from the Customer Surveys, we use the anonymously collected information to improve the index and navigation characteristics of our website.
Changes to the Seuescritorio.com privacy policy
Seuescritorio.com may amend this Privacy Policy while maintaining its Privacy Policy in accordance with the GDPR.
Such changes will be updated here.
Questions, Comments or Suggestions
If you have any questions, comments, or suggestions regarding our Privacy Policy, you may contact us at geral@organideia.pt.
Reviewed in: January 2020.